Career

• Assist in the design, implementation, and maintenance of Azure/AWS infrastructure, ensuring scalability, security, and reliability that address customers’ requirements for scalability, reliability, security, and performance.
• Implement and automate deployment processes using CI/CD pipelines.
• Monitor issues related to infrastructure, applications, and deployments.
• Troubleshoot support tickets.
• Stay updated on Azure/AWS best practices and new features to continually improve the infrastructure

Requirements:

• +5 -years of hands on experience in DevOps roles, on AWS or Azure cloud.
• Familiar with at least one of the coding languages, such as Java, JavaScript, Ruby, Python, PHP, Bash or others.
• Live and breath AWS or Azure services such as EC2, S3, RDS, ELB, VPC, EKS, MSK, WAF, EBS, CloudFormation, – CodeDeploy, CloudWatch, VM”s, Blob, Azure LB, Application gateway, VNET, AKS Azure Front Doore and other.
• Develop, test and deploy secure, reliable, highly available, and scalable infrastructure using infrastructure as code (Terraform, AWS cloud formation, Azure ARM template) Install, configure, maintain CI/CD pipelines with tools like: Jenkins, AWS CodeDeploy scripts, Azure DevOps, GitHub action, and others.
• Deep Knowledge and Experience of Containerization Technologies, Docker, and Kubernetes. Provide Technical – – Expertise on all aspects of K8S technologies.
• Experience running applications at scale on modern cloud-native architectures.
• Managed monitoring systems using CloudWatch, Prometheus, DataDog, and others.
• Working on a wide variety of Cloud projects (migration, containerization, cloud modernization).

Submit your resume to [email protected]

As a DevOps support Engineer at 2bcloud, you will play a crucial role in ensuring 2bcloud’s customer success and their super high availability in the cloud, as they first come on board, and as an ongoing first-line technical support. If you have deep technical knowledge, great interpersonal skills, passion to learn new things every day, work with cutting-edge technologies, and to keep developing yourself every day then this is the place for you.

Responsibilities:

• Manage support tickets using CRM tools.
• Provide front-line technical support with exceptional customer service via 2bcloud support system (Zendesk) and Teams meetings.
• Review customer inquiries and questions, acquire all relevant details, troubleshoot, and resolve issues.
• Document all incoming cases reported by end-users via
  telephone, ticketing system, and other support channels as required.
• Identify and escalate priority issues per client specifications.
• Work closely with customers, engineering team, management team, and sales team as a point of contact for client issues.
• Understand processes, event management and prioritization.
• Follow written procedures, share knowledge among the team, create new documentation for both technical and end-user roles.

Requirements:

Submit your resume to [email protected]

As a FinOps Engineer, you will be responsible for optimizing cloud costs and ensuring efficient resource allocation for our clients. This is an excellent opportunity for someone with 2-3 years of experience in AWS or Azure, and knowledge of CloudHealth, to take on a customer-facing role and make a significant impact on our organization. 

Responsibilities: 

• Collaborate with clients to understand their financial goals and provide expert guidance on cost management in the cloud. 
• Act as a primary point of contact, establishing and maintaining strong relationships with customers, and effectively communicating complex concepts in a clear and concise manner. 
• Utilize tools such as CloudHealth to monitor, analyze, and report on cloud expenditure, proactively identifying cost-saving opportunities and presenting actionable recommendations to clients. 
• Demonstrate the ability to drill down into billing data, understand cloud services, and identify areas for optimization and cost reduction. 
• Work independently to solve problems and address challenges, while also being an integral part of a collaborative team environment. 
• Contribute to the continuous improvement of our FinOps processes, sharing insights and best practices with the team. 
• Take part in shaping the role of a FinOps Engineer within our organization, influencing the future direction and strategies of the team. 

Requirements: 

• 1–3 years of experience working with AWS or Azure, with a strong understanding of cloud concepts and services. 
• Proficiency in CloudHealth or similar cloud cost management tools. 
• Excellent communication skills with the ability to present complex information to both technical and non-technical stakeholders. 
• Strong analytical and problem-solving skills, with the ability to analyze billing data and identify opportunities for optimization. 
• A technical background is a big advantage, but not a must-have requirement. 
• Demonstrated ability to work independently, manage priorities, and meet deadlines. 
• A team player who can collaborate effectively with cross-functional teams. 
• Strong desire to make a significant impact and contribute to the success of our clients and the team. 

If you are passionate about optimizing cloud costs, possess strong customer-facing and presentational abilities, and want to join a super cool team that values your input, we would love to hear from you.  

Submit your resume to [email protected]

The Territory Customer Director is responsible for driving customer acquisition and managing existing customer relationships within a designated territory. This role focuses on achieving growth targets, enhancing customer satisfaction, and ensuring the successful implementation of upsell strategies. The ideal candidate will have a proven track record in customer relationship management, a deep understanding of the market dynamics within the territory, and the ability to lead a team to achieve exceptional results.

The ideal candidate will have extensive experience in the cloud industry, particularly with AWS or Azure MSP, and a proven track record in customer relationship management and Sales. 

Key Responsibilities:
1. Customer Acquisition and Growth: 

• Develop and implement strategies for acquiring new customers within the assigned territory.
• Identify and target potential customers through market research and analysis.
• Create and execute effective outreach campaigns to generate leads and convert prospects into customers.
• Build and maintain a robust pipeline of opportunities to ensure consistent growth. 

2. Customer Relationship Management:

• Manage and nurture relationships with existing customers, ensuring high levels of satisfaction and retention.
• Understand customer needs and provide tailored solutions to address their challenges.
• Act as the primary point of contact for key accounts within the territory, facilitating communication and coordination. 

3. Upsell and Cross-sell Strategies:

• Identify opportunities for upselling and cross-selling additional services to existing customers.
• Collaborate with the sales and technical teams to design and deliver value-added solutions.
• Achieve revenue targets by promoting and selling premium services. 

4. Market Analysis and Strategy:

• Stay informed about industry trends, competitive landscape, and market dynamics within the territory.
• Provide insights and recommendations to senior management based on market analysis.
• Adjust strategies and tactics as needed to respond to changing market conditions. 

5. Team Leadership and Collaboration:

• Lead and mentor a team of sales and customer success professionals within the territory.
• Foster a collaborative and high-performance culture focused on achieving results.
• Work closely with other departments to ensure seamless customer experiences and alignment of goals. 

In this role, you will: 

• Delivery against sales targets assigned for your specific region.
• Generate demand for your team and assist them in closing to hit Sales targets and KPI
• Oversee day-to-day team operation and performance
• Monitoring your team’s performance and motivating them to reach targets
• Discover training needs and provide coaching on 2bcloud process and sales skills.
• Possibly dealing with some major customer accounts yourself.
• Escalation point for deal-related challenges and deal reviews/discount approvals for your team.
• Manage and maintain vendor relations with MS Azure and AWS organizations including leading the quarterly business reviews with them.
• Prompt and embody company values and culture. 

Requirements: 

• A proven record in sales and reaching targets in the cloud MSP industry including sales management experience.
• Experience with AWS, AZURE clouds – Mandatory!
• Ability to adapt to the fast-changing nature of the Startup market, and can pivot and learn quickly
• Excellent sales and negotiation skills with a good business sense
• The ability to motivate and lead a team
• Excellent communication (verbal/written) and ‘people skills’
• Critical thinker and problem solver

  Submit your resume to [email protected]

As a Cloud Sales Manager at 2bcloud, you’ll be integral in generating new business opportunities within the Digital Native and fast-growing startup segments.

Your role involves: 

• Identifying new prospects and generating a robust pipeline. 
• Cultivating close relationships with Account Executives and other key parties within AWS and Azure to create new opportunities and synergies. 
• Solution pitching, managing deals, negotiating, and closing a significant number of opportunities. 
• Harnessing your passion and knowledge of 2bcloud’s services and the customer’s chosen technology platforms (Azure and AWS) to drive business growth 

Responsibilities: 

• Achieve assigned quota and pipeline goals while providing an exceptional customer experience.
• Develop territory strategies to generate and grow business opportunities.
• Collaborate closely with Azure and AWS Executives and Partner Managers to maximize business outcomes.
• Partner with technical teams to ensure high-quality customer proposals and contracts.
• Lead customers through the entire business cycle, achieving strategic goals.
• Understand complex customer requirements on both a business and technical level.
• Collaborate with Marketing and Business Development for lead generation and campaign management.
• Ensure accuracy in sales forecasting and CRM management.

Requirements: 

• BA/BS degree or equivalent practical experience.
• 3+ years in quota-carrying sales roles in the technology sector, focusing on SaaS, PaaS, or IaaS.
• Proven track record in selling Azure and/or AWS cloud products/services. (Mandatory)
• Consistent history of meeting and exceeding sales quotas.
• Proficiency in CRM systems and sales forecasting.
• Strong understanding of the technology and cloud computing market.
• Independent, entrepreneurial spirit with strong networking skills.
• Self-organized, goal-oriented, and tenacious.
• Detail-oriented with analytical skills.
• Excellent communication and presentation skills in English.

Bonus Qualifications: 

• Existing network and relationships with SMB, Tech, and startup companies.
• Experience in selling Azure and/or AWS cloud products/services.
• Cloud Certifications. 

Submit your resume to [email protected]

As a Business Development Representative (BDR) at 2bcloud you will work closely with Marketing and Sales to help drive 2bcloud’s offering.  You will be responsible for outbound sales activity to discover, nurture, and qualify new business opportunities. You will have to research potential clients, connect with and educate prospects and qualify leads before handing them off to the sales team.

Responsibilities:

• Generate existing business pipeline through outbound prospecting activities and inbound lead follow-up
• Utilize lead generation tools such as Zoominfo and LinkedIn to target prospects and create new sales opportunities
• Research and evaluate prospects prior to engagement
• Establish active communication and engagement with prospects to create new leads and sales opportunities
• Set up leads, opportunities, and reports within Hubspot
• Collaborate with sales and marketing to build a sales strategy for generating new prospects
• Act as the subject matter expert on 2bcloud offerings/solution
• Stay informed about new products, services, and other general information of interest to customers, through successful completion of training and self-study.

Requirements:

• Successful experience in Sales or as a Business Development Representative (BDR) in a software or SaaS company.
• You’re passionate about growing into a career in sales and focused on self-development and excellence.
• Self-discipline, focus, and strong time management skills.
• Dynamic, high energy, very strong communication skills (written, verbal, presentation)
• an integral part in the smooth running of teams without necessarily taking the lead
• Drive, Grit, Team Oriented: strong desire to compete and win
• BA/BS degree or relevant experience
• Ability to work Monday-Friday.
• Native English

Submit your resume to [email protected]

As CSM at 2bcloud, you will work to establish deep personal, business and technical relationships with your customers and come up with creative ways to deliver value through your knowledge of the customer’s industry, business, tech environment and challenges.

Most importantly, you will ensure your customers are getting the most out of their engagement with 2bcloud..

If you are a professional in nature, verbal, communicative and friendly, can effectively connect with a variety of typecasts, adjust yourself to various situations and stay confident, have a strong will to learn and be proficient. independent, can prioritize tasks and proactively create opportunities- We are looking for you!

Roles & Responsibilities:

• Successfully work in a scaled environment, impacting a large and diverse customer portfolio.
• Instill customer centricity and bring added value solutions for 2bcloud’s existing clients.
• Retain customers and identify opportunities to expand the scope of work.
• Build and leverage relationships with all internal and external stakeholders to further adopt cloud services in the market.
• Collaborate with 2bcloud resources to support customer interests and further drive solution adoption.

Qualifications:

• Prior experience as a CSM in a cloud services company or close connection to cloud sales -Must.
• Prior experience managing a large number of clients simultaneously.
• Customer-facing experience, presenting both technical solutions and business impact.
• Excellent interpersonal & communication skills.
• Ability to keep focus and ignore the noise.

Submit your resume to [email protected]

As a Cloud Solution Architect at 2bcloud, you will help some of the best-known startups in the world solve their demanding challenges by implementing Azure & AWS cloud products through architecture guidance, best practices, data migration, capacity planning, implementation, troubleshooting, monitoring, and much more. You will use your expertise to help our clients in large-scale system design, problem-solving, coding, algorithms, and complexity analysis.

Responsibilities:

• Help design state-of-the-art technical solutions on Azure & AWS that address customers’ requirements for scalability, reliability, security, and performance while leveraging existing cloud investments.
• Consult, mentor, and coach our customers in their journey to develop resilient, high-performing, and cost-efficient stacks.
• Work at least 60% of your time with customers, invest up to 30% of your time in learning new technologies related to your field of expertise.
• Troubleshoot escalated support tickets.
• Inspire and cultivate the engineering mindset and systems thinking within the team.
• Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders.

Requirements:

• BS in Computer Science or related technical field involving systems engineering (e.g., physics or mathematics), or equivalent practical experience.
• Significant experience with Ansible, Chef, Puppet, or other automation and/or configuration toolsets.
• Familiar with infrastructure as code, specifically Terraform, Azure & AWS Resource Manager.
• Experience with software development practices like DevOps and CI/CD toolchains, Jenkins, Spinnaker, Azure DevOps, GitHub.
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl, Ruby, or shell scripting.
• Experience with Unix/Linux operating systems internals and administration (e.g., filesystems, inodes, system calls) or networking (e.g., TCP/IP, routing, network topologies and hardware, SDN).
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive.

Submit your resume to [email protected]

As a Scrum Master you will be responsible for ensuring the Agile framework is effectively applied, promoting a culture of collaboration, and delivering high-quality results. 

Key Responsibilities: 

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
• Guide the team in adopting and continuously improving Agile practices to enhance productivity and team performance. 
• Collaborate with Product Owners to ensure the backlog is well-defined, prioritized, and aligned with business goals. 
• Monitor team progress, identify and address roadblocks, and maintain a clear focus on delivering sprint objectives. 
• Track and report key Agile metrics to ensure transparency and drive continuous improvement. 

Qualifications: 

• Proven experience as a Scrum Master or in a similar role in an Agile environment. 
• Strong understanding of Agile principles, Scrum framework, and software development life cycle. 
• Excellent communication, facilitation, and conflict-resolution skills. 
• Ability to manage multiple tasks and maintain focus under pressure. 
• Experience working with a team of developers; familiarity with cloud technologies is a plus. 
• Certification as a Scrum Master (CSM or PSM) is an advantage. 

Submit your resume to [email protected]

As a Full Stack Software Engineer you will be responsible for designing, developing, and maintaining complex software systems that span both the frontend and backend, ensuring scalability, reliability, and efficiency. This role involves collaboration with cross-functional and multinational teams to deliver cutting-edge solutions in a fast-paced environment. 

Qualifications 

Must-Have Skills: 

• 4+ years of hands-on experience in developing complex, multi-threaded software systems. 
• Strong expertise in frontend technologies: React, Redux, CSS, TypeScript. 
• Extensive experience with backend technologies: Node.js, TypeScript. 
• Proficiency in SQL and understanding of database management. 
• Excellent debugging and problem-solving skills, especially in cross-functional systems. 

Nice-to-Have Skills: 

• Knowledge and experience with Python. 
• Familiarity with query languages such as KQL (Kusto Query Language). 
• Hands-on experience with Airflow for orchestration. 
• Exposure to Azure Cloud services and ecosystems. 
• Understanding of DevOps practices, configuration management tools, and defect tracking systems. 

Soft Skills: 

• Strong design and presentation skills. 
• Excellent written and verbal communication abilities in English. 
• Self-motivated and eager to learn new tools and technologies. 
• Collaborative mindset with the ability to work effectively in multinational teams. 

Submit your resume to [email protected]

As a QA Engineer You will play a pivotal role in ensuring the quality and reliability of our software systems by designing and executing test plans, identifying issues, and collaborating with cross-functional teams. This role requires strong analytical skills, technical expertise, and a commitment to delivering exceptional software products. 

Qualifications 

Must-Have Skills: 

• 2+ years of hands-on experience in software testing and quality assurance for complex software systems. 
• Strong understanding of QA methodologies, tools, and processes. 
• Hands-on experience with manual testing  
• Experience with API testing using tools like Postman or similar. 
• Good knowledge of SQL for database testing. 
• Familiarity with Agile/Scrum methodologies and CI/CD pipelines. 
• Excellent debugging and problem-solving skills. 

Nice-to-Have Skills: 

• Experience with performance testing tools 
• Exposure to cloud environments such as Azure. 
• Understanding of containerization technologies like Docker. 

Soft Skills: 

• Exceptional attention to detail and ability to identify edge cases. 
• Strong communication skills, with the ability to work closely with developers and other team members. 
• Self-motivated and eager to learn new tools and technologies. 
• Collaborative mindset with the ability to work effectively in multinational teams. 
• Fluent in English (writing, reading, and speaking). 

 Submit your resume to [email protected]